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Learn the basics to help you make the most of Candidio
How to Contact Support
Have a questions for us? Don't worry. We’re here for you! Click the menu icon on the top right of your screen....
Request a Revision
We want you to be ecstatic with your finished video! If you'd like to have an additional video clip included or...
Before you can send your production to us for editing, you have to upload your content. Follow these steps to make...
Submit a Production
Once you have uploaded your content and editing instructions, you're ready to Submit For Editing. Watch this short...
Add Editing Instructions
One of the most beneficial parts about Candidio is that our team does all of the editing for you! You don't need to...
Download Your Video
You've submitted your production, and our fantastic team has edited it for you. Once you've received an email...
How to Find a Production
Finding one of your productions on your Candidio dashboard couldn't be easier! Watch the short tutorial below or...
How to Customize the Shot List
Whether you need to add a shot or customize a shot on your Shot List, you can follow these steps. Navigate to the...